Installing and Configuring the BMC Remedy Service Desk 7 Connector
Installing and Configuring the BMC Remedy Service Desk 7 Connector
User scenario for BMC Remedy Service Desk initiated changes - Documentation for TrueSight Automation Suite 22.2 - BMC Documentation
BMC ITSM with Remote Support and Secure Chat | BeyondTrust
Tickets that can be assigned to support staff in other companies - Documentation for BMC Helix ITSM 21.02 - BMC Documentation
Configuring Smart Recorder to exclude customer and contact names from ticket title and description - Documentation for BMC Helix ITSM: Smart IT 22.1 - BMC Documentation
BMC FootPrints: Much More Than A Traditional Help Desk - YouTube